No Duties, No Fees on your order. The final total of your order as visible on the review page of the order checkout is your total inclusive of all taxes and duties. You are not responsible for any additional duties.

Please note, additional validation may be required for all orders and can delay delivery.

DELIVERY SIGNATURES REQUIRED Due to the high value of our products, there will be a signature required for all Louis Vuitton orders.

GREEN DELIVERY This Ground Delivery option has the least impact on the environment, as it emits 92% less CO2 than Air Delivery. Fee: Complimentary for all orders Delivery Timing: 2-10 business days from the time you receive shipping confirmation email Exceptions:

If a Green Delivery order is placed over the weekend, the earliest it will ship is Monday
Green Delivery service is not available to Nunavut, Northwest Territories and Yukon
Remote addresses may require additional delivery time
Additional validation may be required for all orders and can delay deliver
EXPRESS Fee: $30 for orders under $3,000 | Complimentary for all orders $3,000 and above Delivery Timing: Please allow 2-5 business days from the time you receive shipping confirmation email Exceptions:

If an order is placed on Friday or over the weekend, the earliest it will ship is Monday
Remote addresses may require additional delivery time.
Fragrance purchases are only able to ship standard delivery due to special handling
COLLECT IN STORE Have your order delivered to the store of your choice, now available in select Louis Vuitton stores. Fee: Complimentary for all orders Delivery Timing:

Collect-in-Store orders placed by 12pm (ET) Monday - Friday, will be delivered to the store of your choice in 5 business days for in-stock items. Exceptions:
Collect in Store orders placed on Saturday and Sunday will be processed the following business day.
Additional validation may be required for all orders and can delay delivery
HOW TO COLLECT IN STORE You will receive an email and text message confirmation notification when your order is ready to be collected from the store.

Collecting yourself you need:

Original method of payment, PayPal or ApplePay confirmation
Government issued photo identification
Confirmation email
Representative needs:

Original method of payment, PayPal or ApplePay confirmation
Purchaser’s government issued photo identification
Representative’s government issued photo identification
Confirmation email
Ready-to-Wear Item: If you are picking up a Ready-to-Wear item, please note not all Louis Vuitton locations offer fitting rooms and alterations. Please check our STORE LOCATOR for a list of stores that sell Ready-to-Wear.

If you do not collect your order: Your order will be available in-store for 14 days. If not collected, it will be sent back and your original method of payment will be refunded, except personalized items, My LV Heritage, My LV World Tour, hot stamped products, personalized sneakers, engraved products, and Made-to-Order items.

MY LV HERITAGE AND MY LV WORLD TOUR Fee: Complimentary Green Delivery Delivery Timing: Please allow up to 8 weeks for bags and small leather goods and 12 weeks for rolling luggage for delivery from the time you receive the order confirmation email Exceptions: Express delivery is not available. Additional validation may be required for all orders and can delay delivery

PERSONALIZED SNEAKERS Fee: Complimentary Green Delivery Delivery Timing: Please allow up to 9 weeks for personalized sneakers for delivery from the time you receive the order confirmation email Exceptions: Express, Overnight and Same Day delivery is not available. Additional validation may be required for all orders and can delay delivery

FRAGRANCE Please allow an additional business day of processing for all bottle engraving orders Fragrance purchases are only able to ship Green Delivery due to special handling The above processing and delivery costs are for merchandise pictured and described on ca.louisvuitton.com; Costs are calculated according to the total cost of the merchandise in your order. All prices reflect Canadian currency. The final total of your order as visible on the Review page of the order checkout is your total inclusive of all taxes and duties. You are not responsible for any additional duties. All orders will be shipped with UPS.

Frequent Questions