Customer Service

Embroidery

Customize your garments with embroidery or fabric printing. Perfect for team uniforms, events, or branded apparel.

  • Minimum order: 30 pieces.
  • Pricing starts at $7 per piece.
  • Add up to 3 lines of text with your choice of 10 available font styles.
  • All embroidered and special orders are non-returnable.
  • Turnaround time: 10 business days + shipping.

Sizing Guide

A size chart is provided for each style.

To find your best fit, stand straight, relax, and follow the instructions below.

  • Chest: Measure around the fullest part of your chest or bust, keeping your arms relaxed at your sides.
  • Waist: Measure around your natural waistline, just above your hips.
  • Hips: Measure around the fullest part of your hips.
  • Inseam: Measure from the base of the crotch down to the bottom of your leg. You can also use a pair of well-fitting pants and measure along the inside leg seam from the crotch to the hem.

*Note: The measurements refer to body measurements, not the garment itself. Garments are designed with additional room to allow for comfortable movement.

Payment Options

We accept the following forms of payment:

  • Credit Cards: MasterCard, Visa, and American Express.
  • Wire Transfers: $35 fee applies for amounts under $5,000.
  • ACH & EFT: Please contact us directly for banking details.

*Note: To complete a wire transfer, please get in touch with us.

Sales Tax

  • Canadian residents/businesses: Applicable Canada Sales Tax.
  • U.S. residents/businesses: Applicable State Sales Tax.

*Note: A $25 service charge applies to any returned check.

Shipping and Returns

Samples

  • Samples require a deposit and are refundable only if returned in original condition with all tags and packaging intact.
  • No returns are accepted on bulk or customized orders.

Fulfillment Times

  • Non-embroidered orders: 2–3 business days.
  • Embroidered orders: Allow an additional 10 business days.
  • Fulfillment times do not include transit time.

Shipping Details

  • We do not ship to P.O. Box addresses.
  • All orders, unless stated otherwise, ship via UPS Ground and may take up to 7 business days to arrive after fulfillment.
  • Please allow up to 7 business days for delivery after fulfillment.
  • Expedited shipping is available upon request*

*Note: Upgraded shipping reduces transit time only and does not affect fulfillment speed.

We are not liable for delivery delays caused by events beyond our control (e.g. severe weather, natural disasters, or carrier disruptions).

Have a custom uniform idea in mind?

Let’s collaborate on a custom uniform made just for you. Book a quick meeting to share your vision and we’ll take care of the rest.

BOOK NOW